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Install on a Windows PC

Installing the My Expat Network VPN client on your Windows PC

Ok lets get you up and running. Before you know it you'll be watching your favourite TV shows, unblocking Facebook to catch up with friends and family, safe in the knowledge that you have secure Internet access to our servers.

If you have a previous installation of the My Expat Network VPN client please ensure that it has been fully uninstalled before attempting to install this current version.

The My Expat Network Installer has been designed to be compatible will versions of Windows XP onwards, and whilst the images you will see below are from Windows 7, the installation process is identical on all versions.

Step One

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You will need to log in to My Expat Network and choose the ‘Windows’ download type option. Entering your subscription username and password as provided by PayPal during the sign up process. I’ve used pp-laneflower in the example above however your username will be different but in the same style.

Step Two

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This will start the download process. If you are using Internet Explorer you will be prompted by the browser to either Run, Save or Cancel.

The quickest option is to choose Run, however you can also Save the installer to your download folder and run it afterwards.

If you are using Chrome or Firefox you will be given the option to save the file to your downloads folder only. From the Downloads folder you can double click on the installer and run it from there.

Step Three

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Windows User Account Control will kick in at this point to just check you want to install the software. Click Yes.

Step Four

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The installer software will start up and you will be given the opportunity to read the Acceptable Use Policy before installing the My Expat Network VPN on to your Windows PC.

If you agree please tick the box to activate the Install button. Click on the Install button to begin installation.

Step Five

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The installer will begin installation of the My Expat Network VPN and all its components.

During the installation special network drivers will need to be installed to allow you to make a secure VPN connection.

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At this point make sure you click on the Install button (not the default Don’t Install) to ensure your VPN will work correctly.

Step Six

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The installation process has completed and you can click the Finish button to reboot your PC.

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On your desktop you should now have a nice new icon with which you can connect to the My Expat Network VPN service.

How to use the My Expat Network VPN client on your Windows PC

Now that you have successfully installed the My Expat Network VPN client on to your computer, starting it up and using it is fairly simple.

Step One – automatically connecting

Double click on the My Expat Network icon on the desktop to launch the VPN client.

Single Country subscribers

If you have a single country subscription the VPN will automatically connect to that service upon launch.

Here you can see in the System Tray (bottom right of your screen) that the VPN has launched and a little green globe appears with a speech bubble telling you that you have connected, in this case to the United Kingdom service.

Country Bundle  subscribers

If you have a Country Bundle  subscription you will need to go in to the System tray, right click on the little globe and choose which country service you want to connect to.

Step Two – manually connecting

To manually connect and disconnect from the service you will need to go in to the System Tray (or hidden icons) to see the little My Expat Network VPN globe with a coloured arrow. The hidden icons can be made visible by clicking on the small arrow and you can drag and drop the icon on to your tool bar so it is visible here.

Red arrow means it is disconnected

Yellow arrow means it is connecting

Green arrow means it is connected

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If you right click on the little globe you will get a pop up menu.

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So as you can see above, when the arrow on the globe is red (disconnected) you will get the option to Connect to the My Expat Network VPN service.

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Once you click on connect the red arrow will turn yellow, showing that it is trying to connect to the My Expat Network VPN service.

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Once you have successfully connected the arrow on the little globe will turn green. You will also get a little speech bubble appear (as seen earlier) to tell you which country you have connected to.

That’s it… you can now open your favourite web browser and surf as normal but now having access to that countries restricted web content.

Step Three – disconnecting

This is essentially the same as the process for connecting but in reverse. Just go back into the System Tray and right click on the green arrowed globe.

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Choose Disconnect to resume your normal web browsing.