My Expat Network - Supported Devices

Easy to Install VPN App

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Reasons to use My Expat Network

  • Easy to install VPN on your device
  • Fast & reliable service supported on 120 servers
  • All devices in your household with just one subscription
  • P2P friendly (Netherlands servers only)
  • Unbeatable customer support
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Customer Satisfaction Rating

Independent Service Rating based on the last 100 verified customer satisfaction surveys. Powered by Zendesk

Customer service is most important in any business and I think you handled this well. The assigned agent Marko kept me informed of progress, thank yo...

As Always very helpful and quick to respond to any issues, many thanks

I love the friendly and quality support I get from all of the service team at My Expat Thank you, Marc

The problem toook a while to resolve but I think it was a genuinely difficult one.

Support is always good and fast

Good support

It took some time to get ITV catch up back but now it seems ok.

Excellent communication! Thank you

Pretty good..took a while for the fix but got there in the end. I very nearly cancelled subscription but glad now I didn't.

Very fast and to the point, very pleased/J

The team are highly professional and respond very quickly to questions. Of course, it s a pity that ITV was unavailable so long, but unfortunately thi...

Very prompt. Kept me in the loop. Thanks

It was a shame it didnt work with ITV but you resolved the problem with the use of STV very propmtly.

Couldn't be happier with the outcome and appreciate being kept informed.

Very quick help... ...

I have been with you for a few years, and have NEVER had cause to complain. You have a great team, always friendly and helpful. Well done!

Very helpful as always.

Very helpful

Although when a problem arises yo should let your customers know. I emailed you with a problem which you were very quick to respond and after the pro...

Very responsive and good advice

Excellent and problem solved

Hi Guys, good service. I guess the last shutdown by the ITV Hub was harder than normal as it took you guys a while to get around this time. Keep up th...

An answer and solution was provided.

Always get a fast replay. And very helpful

So helpful and quick response

Excellent quick response to my issue and was kept constantly informed and fix to access ITV Hub works great. Also really appreciated the advice about...

The support is excellent, it's the blocking if the programmes is the problem!! Keep up the good work Shirley OCarroll

Thank you for your help in promptly solving the problem, I'm a very happy customer again !!

Thanks

The support is superb and incredibly responsive. Also excellent follow up

I havnt had chance to access ITV hub yet but i thank you for proactively contacting me. I have been with you guys for some time and have no plan to ...

Excellent as usual

Great service and good communication. Frequent updates.

great service! always a quick response to any questions or issues i have!

Thanks it was a relief to understand it was a small glitch with BBC iPlayer..it was annoying it took me couple hours to try to figure it out beforehan...

Prompt replies and updates.

Always prompt reply and follow up. Thank you.

I was disappointed that ITV was unavailable for so long but the quality of support I received was great in updating on the issue. Thanks

Excellent customer service. Thank you.

my issue is now resolved. This was handled very well and in a timely manner

Keep up the good work!

I have already added a (very favourable) comment already.

I am always happy with the support you give. Couldn't live without your service.

The quality of support I receive from Nemanja is always very good!!

Problem solved in lass than 12hrs following being reported!

Very quick response to my message. Quickly fixed the issue

It was prompt & efficient. Also, it was good to be kept updated with the problem.

Very helpful and patient

Very helpful.

Brilliant service!!!

can now get on my uk channels

You email updates are really useful and helpful.

Advised on problem quite quickly

The support staff have been good and responsive. However, the problem still persists.

Fast feedback and eat up to date.

Technical support has been outstanding since I joined My Expat Net. Their agents respond to enquiries exceptionally quickly and their efforts have res...

I checked and have access to ITV, so i am back. Thank you.

kept me informed

The service I received was excellent. Marko responded quickly, was very helpful and kept me fully updated.

Fast response to my e mail

It took a couple of weeks to resolve the issue but I was kept informed of what was happening so greatly appreciated it. Thank you.

good response as always

Good communication Good updating on problems Normal for the support team thank you :)

Kept me in the loop with what was happening. Gave me suggestions & technical advise to help. First class service!

Quick response and followed up a week later to confirm the ITV issue had been resolved and what to do.Excellent!

Excellent, immediate relevant response

Help is always quick to come when a problem arises.

Excellent service with more than one email from you updating me

Fast and first class Thank you

Always helpful and patient

Dragaha was so very helpful, he/she took control of my laptop and corrected what was needed.. I'm so pleased as I'm an OAP and don't know much about c...

My experiences with customer support has always been excellent.

Sorry, I´m at work and this morning it still wasn´t working. Looking forward to going home this evening to watch the Hub of ITV. Thank you. Merry ...

Excellent support - as always! Over the past 6 years - I can't fault your service!

Good as always, thanks

I would have liked an email when first happened RATHER than me having TO ask Otherwise VERY GOOD

Prompt and efficient response

Respond very quickly and helpful

fast and efficient as always.

You always try to deal with our problems but ITV is still very hit and miss and lately we haven't been able to access BBC either. Rather disappointin...

Great customer support. Really quick at responding. Always able to fix any problem! Thank you!

Very quick reply .. great

Always quick with an answer even though they might not have an immediate fix such as getting ITV Hub (UK) to work right now

It was very quick, thank you.

Quick, instant response with problem solved in less than half hour. I was completely satisfied as always with Nemanja. Patricia

Thanks for your help in resolving this so quickly

I have had quite a few problems which have all been attended to promptly and the correct instructions for me to follow. It's the best VPN you can get.

Very prompt and totally complete feedback. Thank you.

Excellent as usual

Hi MILICA Support excellent as usual. Colin

Good, quick responding but unfortunately we are too old to get to grips with this technology, sound to be good people. Malcolm

I eventually got my VPN back working it took a few weeks though , problem more with my Apple account than you But doesn't make it any less frustrati...

Excellent - prompt & helpful.

Excellent support and very prompt. Thank you.

As always, prompt and helpful

Good online support. However, disappointed that my my problem can't be solved and I can still not access the ABC television programs. I may try an...

Only the best .... a pisco sour from Chile for Mark and Nemanja. Until next time ..

Prompt response! Thanks

Managed to answer my queries.

Excellent support pity expat not compatible with chromecast.

Good support

Very responsive and helpful people.

I was happy with how courteous and understanding the help desk was with my questions. Their help was very much appreciated, and thanks.

Always quick and efficient

Customer service was okay but not happy with the situation regarding ITV hub catch up and Channel 4 catch up I note that other VPNs do not have this p...

I intend to renew my subscription very soon but at the moment have some pressing legal costs to settle.i suppose you know already I can no longer get ...

Very quick and accurate help

Prompt response, much appreciated.

Fantastic

Good and they replied very quick.

I do not understand support should be necessary with windows 10 and also with windows 7 - same problem with both installations?

You always help me and solve the problem. You ate a great team.

Very quick respond

Setup was not 100% intuitive, but soon worked it out!

Always very satisfied

Almost immediate reply, good service but unfortunately the TV service is not running at the moment. Stv works some of the time but I am still having p...

My problem was with paypal not you guys

I always find you very helpful. We now have channel 4 back. BBC when it pleases them and still no ITV catch up. Are you still working on this. Yas...

Extremely quick, helpful response.

Always quick responding!

Fast response, accurate problem solving - as usual! You people are well up on the software and trends!!

Swift and helpful. Many thanks.

Most pleased with the outcome. Having browsed the site quite thoroughly, I wonder if a cheaper package is now available. Kindly advise.

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