Average Customer Rating

Generally the guys are very helpful but there are some that forget that we are not all as clever with computers!!

Just excellent. Thank you, guys.

Good follow up service. Several employees solved the problem of the website abroad not functioning properly.

Does not work Complicated procedures to restart the whole thing : unsuccessful Tiresome Pay for a year enjoy for a few weeks

Service quick

I always get timely and useful advice for whatever problem I have with my Expat connection.

The customer service agent did not seem to have any suggestion as to why my link to BBC was buffering excessively. rendering it unwatchable. They suggested that the problem lay at my end with insufficient line speed (measured at 10Mb/s)

Very quick to act and really good diagnostics and solution

Très très bien, SUPER efficace quand on a un problème. Si il vaut faut un VPN allez y .

First class as usual thank you

Always fast and responsive. Living out in the forest in Sweden can be difficult and therefore I have to rely on good internet and the suppost companys.

quick respinse but bbc iplayer psfgual availability problem still exists. Also picture quality of that content i can watch gies fuzzy then clears all the time

Since I haven t had a reply, not very good!

Sometimes reception is perfect. Sometimes the red spinning buffering is there in the middle of the screen all the time without interrupting the reception at all. Sometimes it is interfering every quarter of a minute or so with sound and vision. I have to come out of everything including shut down ExPat and start again to find better reception through Safari or Google.

Excellent service easy installation very satisfied and will continue using myexpat.

Very easy and helpful always a quick reply.

Brilliant service!!

Always helpful

Excellent

I had troubles setting my c up for VPN, but the help line people (Milan), took me through the process quickly and efficiently and now it is working great.