Jan 24 2019 - 15:00
HI. I HAVE 5 DEVICES USING THE MYEXPAT VPN. I HAVE...
Customer Service Review:
Generally the guys are very helpful but there are some that forget that we are not all as clever with computers!!
Jan 24 2019 - 14:58
Why is my new installation not accepting my login ...
Customer Service Review:
Just excellent. Thank you, guys.
Jan 24 2019 - 12:20
I need to connect to UK TV but there appears to be...
Customer Service Review:
Good follow up service. Several employees solved the problem of the website abroad not functioning properly.
Jan 24 2019 - 11:26
Re: [My Expat Network - Help Desk & Support] [My Expat Network - Help Desk & Support] [My Expat Network - Help Desk & Support] [My Expat Network - Help Desk & Support] cannot connect told ...
Customer Service Review:
Does not work
Complicated procedures to restart the whole thing : unsuccessful
Tiresome
Pay for a year enjoy for a few weeks
Response from My Expat Network:
Hello, thank you for taking the time to give us your feedback. I am very sorry that you have had problems accessing your favourite sites. Unfortunately there was an issue with ITV and C$ which has now been fixed. I think you may have been affected by this, very sorry. Please try again. regards
Hello, thank you for taking the time to give us your feedback. I am very sorry that you have had problems accessing your favourite sites. Unfortunately there was an issue with ITV and C$ which has now been fixed. I think you may have been affected by this, very sorry. Please try again. regards
Jan 23 2019 - 22:10
Accessing BBC iplayer but show won't play
Customer Service Review:
I always get timely and useful advice for whatever problem I have with my Expat connection.
Jan 23 2019 - 13:55
Excessive buffering on BBC iplayer - seems to affe...
Customer Service Review:
The customer service agent did not seem to have any suggestion as to why my link to BBC was buffering excessively. rendering it unwatchable. They suggested that the problem lay at my end with insufficient line speed (measured at 10Mb/s)
Jan 23 2019 - 09:05
Although everything used to work fine, now all my ...
Customer Service Review:
Very quick to act and really good diagnostics and solution
Jan 23 2019 - 07:59
Aide
Customer Service Review:
Très très bien, SUPER efficace quand on a un problème. Si il vaut faut un VPN allez y .
Jan 23 2019 - 07:21
hi i would like to put new payment details, how ...
Customer Service Review:
First class as usual thank you
Jan 23 2019 - 07:19
I wish to install My Expat.com on another two or t...
Customer Service Review:
Always fast and responsive. Living out in the forest in Sweden can be difficult and therefore I have to rely on good internet and the suppost companys.
Jan 23 2019 - 04:29
BBC iplayer
Customer Service Review:
quick respinse but bbc iplayer psfgual availability problem still exists. Also picture quality of that content i can watch gies fuzzy then clears all the time
Jan 23 2019 - 04:24
For the past week the VON does not work for either...
Customer Service Review:
Since I haven t had a reply, not very good!
Response from My Expat Network:
Hello, thank you for taking the time to give us your feedback. We are sorry you didn't get our original response. I did check the logs and we received your original message at 08.50 on the 14th Jan. We responded at 08.55 14th Jan and at 06.26 GMT on the 23rd Jan we followed up when we didn't hear from you. I hope we have now been able to resolve the issue. regards
Hello, thank you for taking the time to give us your feedback. We are sorry you didn't get our original response. I did check the logs and we received your original message at 08.50 on the 14th Jan. We responded at 08.55 14th Jan and at 06.26 GMT on the 23rd Jan we followed up when we didn't hear from you. I hope we have now been able to resolve the issue. regards
Jan 22 2019 - 22:58
Before I travelled to the US where I am now I thou...
Customer Service Review:
Sometimes reception is perfect. Sometimes the red spinning buffering is there in the middle of the screen all the time without interrupting the reception at all. Sometimes it is interfering every quarter of a minute or so with sound and vision. I have to come out of everything including shut down ExPat and start again to find better reception through Safari or Google.
Jan 22 2019 - 12:58
Renewal subscription UK Tv
Customer Service Review:
Excellent service easy installation very satisfied and will continue using myexpat.
Jan 22 2019 - 10:40
Hi,
Last year I paid a years instalment for my Ex...
Customer Service Review:
Very easy and helpful always a quick reply.
Jan 22 2019 - 08:36
Hi, I am in South Africa for three months and as i...
Customer Service Review:
Excellent
Jan 22 2019 - 07:39
bbc iplayer states cannot watch in my location, pr...
Customer Service Review:
I had troubles setting my c up for VPN, but the help line people (Milan), took me through the process quickly and efficiently and now it is working great.