The vast majority of our clients install the software themselves in less than 5 minutes. However, for those who are not so comfortable with technology, we now offer an on-line installation service by one of our geeks.
How it Works
- Please log a request at our Help Desk putting “Installation Request” in the Subject Field.
- We will contact you as soon as possible (probably within an hour), between 9am and 12am GMT, to install the service using Team Viewer for online access to your machine.
How do I prevent further access to my computer after the installation?
TeamViewer generates a session password that changes with every software start to provide additional security against unauthorized access to a remote system.
How do I know you are not installing something nasty on my computer?
Security relevant functions like file transfer require additional, manual confirmation of the remote partner.
Also it is not possible to invisibly control a computer. For data protection reasons the person sitting on the remote computer (You) has to be able to detect when someone is accessing the machine.