If you have a previous installation of the My Expat Network VPN client please ensure that it has been fully uninstalled before attempting to install this current version.
You will need to log in to your My Expat Network account and go to the “Install” tab. From here choose the ‘Mac OS X’ download option.
If you're downloading the Mac OS X My EXpat Network VPN client with Safari or Chrome it will normally automatically unzip itself so that it is ready to be used. The files you download will normally appear in your Downloads folder (see below), unless you have specified another location on your Mac.
Whilst the VPN app can run from most places on your Mac it is highly recommended that you drag the MyExpatNet app into the Applications folder.
Option 1
There are actually two options for installing the MyExpatNetPrem VPN application.
Drag the MyExpatNetPrem VPN app into the Applications folder. Proceed to Step 2.
Option 2 (automatic installation)
Double click on the MyExpatNetPrem VPN app in the Downloads folder (or anywhere else for that matter e.g. Desktop) and your Mac will tell you it needs to be installed into the Applications folder and offer to move it there for you.
Fill in your Name and Password to allow it to be moved and then click OK
MyExpatNetPrem VPN app will be installed in the Applications folder. All you need to do now is choose to Launch the app. Proceed to Step 3.
OS X 10.8 & 10.9 Users
Double click on the MyExpatNetPrem VPN app to run it for the first time.
Because you downloaded this application from the internet you will be asked if you are sure you want to open it.
Click on the Open button.
If prompted for your admin password, enter it.
OS X 10.8 & 10.9 Users
Control-click or right click on the MyExpatNetPrem VPN app to run it for the first time.
Select Open from the contextual menu that appears.
Click Open in the dialog box.
You may have noticed a new icon appear in the top right hand corner of your screen in the Menu Bar.
Click on the little blue/red globe icon in the Menu Bar to reveal the drop down menu.
From the drop down menu you can choose which service you wish to connect to.
**Please be aware that you CANNOT connect to more than one service at a time**
When you are not connected to the My Expat Network VPN service the little arrow on the icon will be Red. When it is connecting it will turn Orange and when it has successfully connected it will turn Green. Simple really!
The icon will animate to show that it is connecting.
Once the arrow turns green you're good to go!
Disconnecting is just as simple. Just repeat the last steps and choose Disconnect Country Name (Australia in this example)
or Disconnect All (Country Name)… basically they both do the same thing.
