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Reasons to use My Expat Network

  • Easy to install VPN on your device - watch the TV you love
  • Fast & reliable service supported on 120 servers
  • All devices in your household with just one subscription
  • Unbeatable customer support
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Customer Satisfaction Rating

Independent Service Rating based on the last 100 verified customer satisfaction surveys. Powered by Zendesk

I think your customer service team are first class! They are very knowledgeable and helpful. I have been a customer for many years and would rate Exp...

Always brilliant support. Thank you xx

Speedy reply to my query. And further email sent to let me know that the existing problem was solved.

Very quick response.

Fast and helpful

Very helpful and efficient thank you

I get direct help and tips what to do!

Thank you for your help and support whenever I needed it

I am pleased with the response

Fast, efficient service, many thanks!

In all the years that I have used My Expat Network I have had nothing but kindness and prompt response from all the technicians who I have dealt with....

This customer support was, as usual, absolutely perfect. The instructions were clear, and after I followed them carefully, all of my problems were res...

Received feedback quickly. Would have liked to speak directly to a person, though, as it would have reduced one unnecessary step for me. Hope further ...

Excellent service from Milan (as usual). We would not be able to have done this without his help.

Kept me updated on what was going on. Thanks

Excellent. Responsive, kept me updated. Exceeded my expectations - great job :-))

Straight forward and too the Point

Very good, initial suggestion was good, and final solution appears to work great

Despite technical challenges, my-expat came through!

I m really happy with the support I received. It took a while to get itv player back but I was very pleased that you got in touch to let me know when ...

With your good advice, I Got access to the Scottish network easy. Also, Thank you for the help in updating my Expat applications on my computer. I'm a...

Fast and friendly

I found the service I received very efficient - I was kept in formed which I consider very important and the problem was dealt with as quickly as was...

Regular updates given, I am very happy with the service provided.

It is good that the problem is resolved and excellent customer service as always from My Expat Network. While the service was down, I did end up findi...

Customer service is most important in any business and I think you handled this well. The assigned agent Marko kept me informed of progress, thank yo...

As Always very helpful and quick to respond to any issues, many thanks

I love the friendly and quality support I get from all of the service team at My Expat Thank you, Marc

The problem toook a while to resolve but I think it was a genuinely difficult one.

Support is always good and fast

Good support

It took some time to get ITV catch up back but now it seems ok.

Excellent communication! Thank you

Pretty good..took a while for the fix but got there in the end. I very nearly cancelled subscription but glad now I didn't.

Very fast and to the point, very pleased/J

The team are highly professional and respond very quickly to questions. Of course, it s a pity that ITV was unavailable so long, but unfortunately thi...

Very prompt. Kept me in the loop. Thanks

It was a shame it didnt work with ITV but you resolved the problem with the use of STV very propmtly.

Couldn't be happier with the outcome and appreciate being kept informed.

Very quick help... ...

I have been with you for a few years, and have NEVER had cause to complain. You have a great team, always friendly and helpful. Well done!

Very helpful as always.

Very helpful

Although when a problem arises yo should let your customers know. I emailed you with a problem which you were very quick to respond and after the pro...

Very responsive and good advice

Excellent and problem solved

Hi Guys, good service. I guess the last shutdown by the ITV Hub was harder than normal as it took you guys a while to get around this time. Keep up th...

An answer and solution was provided.

Always get a fast replay. And very helpful

So helpful and quick response

Excellent quick response to my issue and was kept constantly informed and fix to access ITV Hub works great. Also really appreciated the advice about...

The support is excellent, it's the blocking if the programmes is the problem!! Keep up the good work Shirley OCarroll

Thank you for your help in promptly solving the problem, I'm a very happy customer again !!

Thanks

The support is superb and incredibly responsive. Also excellent follow up

I havnt had chance to access ITV hub yet but i thank you for proactively contacting me. I have been with you guys for some time and have no plan to ...

Excellent as usual

Great service and good communication. Frequent updates.

great service! always a quick response to any questions or issues i have!

Thanks it was a relief to understand it was a small glitch with BBC iPlayer..it was annoying it took me couple hours to try to figure it out beforehan...

Prompt replies and updates.

Always prompt reply and follow up. Thank you.

I was disappointed that ITV was unavailable for so long but the quality of support I received was great in updating on the issue. Thanks

Excellent customer service. Thank you.

my issue is now resolved. This was handled very well and in a timely manner

Keep up the good work!

I have already added a (very favourable) comment already.

I am always happy with the support you give. Couldn't live without your service.

The quality of support I receive from Nemanja is always very good!!

Problem solved in lass than 12hrs following being reported!

Very quick response to my message. Quickly fixed the issue

It was prompt & efficient. Also, it was good to be kept updated with the problem.

Very helpful and patient

Very helpful.

Brilliant service!!!

can now get on my uk channels

You email updates are really useful and helpful.

Advised on problem quite quickly

The support staff have been good and responsive. However, the problem still persists.

Fast feedback and eat up to date.

Technical support has been outstanding since I joined My Expat Net. Their agents respond to enquiries exceptionally quickly and their efforts have res...

I checked and have access to ITV, so i am back. Thank you.

kept me informed

The service I received was excellent. Marko responded quickly, was very helpful and kept me fully updated.

Fast response to my e mail

It took a couple of weeks to resolve the issue but I was kept informed of what was happening so greatly appreciated it. Thank you.

good response as always

Good communication Good updating on problems Normal for the support team thank you :)

Kept me in the loop with what was happening. Gave me suggestions & technical advise to help. First class service!

Quick response and followed up a week later to confirm the ITV issue had been resolved and what to do.Excellent!

Excellent, immediate relevant response

Help is always quick to come when a problem arises.

Excellent service with more than one email from you updating me

Fast and first class Thank you

Always helpful and patient

Dragaha was so very helpful, he/she took control of my laptop and corrected what was needed.. I'm so pleased as I'm an OAP and don't know much about c...

My experiences with customer support has always been excellent.

Sorry, I´m at work and this morning it still wasn´t working. Looking forward to going home this evening to watch the Hub of ITV. Thank you. Merry ...

Excellent support - as always! Over the past 6 years - I can't fault your service!

Good as always, thanks

I would have liked an email when first happened RATHER than me having TO ask Otherwise VERY GOOD

Prompt and efficient response

Respond very quickly and helpful

fast and efficient as always.

You always try to deal with our problems but ITV is still very hit and miss and lately we haven't been able to access BBC either. Rather disappointin...

Great customer support. Really quick at responding. Always able to fix any problem! Thank you!

Very quick reply .. great

Always quick with an answer even though they might not have an immediate fix such as getting ITV Hub (UK) to work right now

It was very quick, thank you.

Quick, instant response with problem solved in less than half hour. I was completely satisfied as always with Nemanja. Patricia

Thanks for your help in resolving this so quickly

I have had quite a few problems which have all been attended to promptly and the correct instructions for me to follow. It's the best VPN you can get.

Very prompt and totally complete feedback. Thank you.

Excellent as usual

Hi MILICA Support excellent as usual. Colin

Good, quick responding but unfortunately we are too old to get to grips with this technology, sound to be good people. Malcolm

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